Privacy Policy -

Effective Date: October 6, 2025
Last Updated: October 6, 2025

Welcome to FileFlows.in (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website FileFlows.in and use our software directory and download services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information
We may collect the following types of personal information when you interact with our website:

– Contact Information: Name, email address, and other contact details when you submit forms, subscribe to newsletters, or contact us
– Account Information: Username, password, and profile information if you create an account
– Communication Data: Messages, feedback, reviews, and other communications you send to us
– User-Generated Content: Software reviews, ratings, comments, and submissions you provide

2.2 Non-Personal Information
We automatically collect certain non-personal information when you visit our website:

– Technical Data: IP address, browser type and version, operating system, device information
– Usage Data: Pages visited, time spent on pages, clickstream data, referring websites
– Location Data: General geographic location based on IP address (country/city level)
– Download Data: Information about software downloads, download preferences, and usage patterns

2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:

– Remember your preferences and settings
– Analyse website traffic and user behaviour
– Provide personalized content and advertisements
– Improve website functionality and user experience
– Ensure website security and prevent fraud

We use the collected information for the following purposes:

3.1 Service Provision
– Provide access to our software directory and download services
– Process and manage software downloads
– Maintain and improve website functionality
– Provide customer support and respond to inquiries

3.2 Content and Communication
– Send newsletters, updates, and promotional materials (with consent)
– Display user reviews and ratings
– Moderate user-generated content
– Send administrative communications and important notices

3.3 Analytics and Improvement
– Analyse website usage patterns and user behaviour
– Conduct research and analytics to improve our services
– Monitor website performance and security
– Develop new features and services

3.4 Marketing and Advertising
– Display relevant advertisements and promotional content
– Partner with third-party advertising networks
– Conduct marketing campaigns and measure their effectiveness
– Provide personalized content recommendations

4.1 Third-Party Services
We may share your information with trusted third-party service providers who assist us in:

– Analytics Services: Google Analytics, Adobe Analytics for website analysis
– Email Services: Mailchimp, Convert Kit for newsletter management
– Advertising Networks: Google AdSense, media.net for displaying advertisements
– Content Delivery: Cloudflare, AWS for website hosting and performance
– Payment Processing: PayPal, Stripe for handling transactions (if applicable)

4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4.3 Legal Requirements
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

– Comply with legal obligations, court orders, or government requests
– Protect our rights, property, or safety, or that of our users
– Prevent fraud, security breaches, or technical issues
– Enforce our Terms of Service or other agreements

4.4 Aggregated Data
We may share aggregated, non-personally identifiable information about our users for research, marketing, or other business purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

– SSL/TLS encryption for data transmission
– Secure servers and databases with access controls
– Regular security audits and vulnerability assessments
– Employee training on data protection practices
– Incident response procedures for data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

– Account Information: Until account deletion or 3 years of inactivity
– Communication Data: 7 years for customer support records
– Usage Analytics: Up to 26 months in aggregated form
– Marketing Data: Until you unsubscribe or withdraw consent

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability
– Request access to your personal information we hold
– Receive a copy of your data in a structured, machine-readable format

7.2 Correction and Updates
– Correct inaccurate or incomplete personal information
– Update your account information and preferences

7.3 Deletion and Erasure
– Request deletion of your personal information (subject to legal requirements)
– Have your account and associated data permanently removed

7.4 Restriction and Objection
– Restrict the processing of your personal information in certain circumstances
– Object to the processing of your personal information for direct marketing

7.5 Cookie Management
– Modify cookie preferences through your browser settings
– Opt-out of certain analytics and advertising cookies

To exercise these rights, please contact us using the information provided in the Contact section below.

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our servers are located. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Software Downloads and Security

11.1 Download Safety
– We scan software files for malware and viruses before hosting
– We provide information about software sources and developers
– We cannot guarantee the complete safety of all third-party software
– Users download software at their own risk

11.2 Software Information
– We collect information about downloaded software for analytics purposes
– Download statistics may be shared with software developers
– We track download patterns to improve our service

12. Advertising and Affiliate Disclosure

12.1 Advertising
– We display third-party advertisements on our website
– Advertisers may use cookies to serve relevant ads
– We are not responsible for the privacy practices of advertisers

12.2 Affiliate Relationships
– We may earn commissions from software purchases through affiliate links
– Affiliate relationships are disclosed where required
– Your privacy rights remain unaffected by our affiliate relationships

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

– Posting the updated Privacy Policy on our website
– Updating the “Last Updated” date at the top of this policy
– Sending email notifications for significant changes (if you have provided your email)

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts in [Your City], India.

15. Data Protection Officer

If you are in the European Union and have concerns about our data processing activities, you may contact our Data Protection Officer:

Email: info@FileFlows.in
Subject Line: “GDPR/Data Protection Inquiry”

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Acknowledgment: By using FileFlows.in, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy was last updated on October 6, 2025.

Table of Contents

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Information Sharing and Disclosure